Position Description Summary

Recreation and Aquatics Attendants are responsible for the safe and successful operation of the pool deck and aquatics facilities. This is a seasonal position.

Role & Responsibilities

  • Create a memorable experience for all Members and guests, continually providing excellent customer service with a high level of professionalism
  • Provide immediate attention to all Members and guests upon arrival/check-in
  • Assist all Members with any requests
  • Refer to each Member by name at least three times during their stay
  • Enforce all Club rules and policies in and around the aquatics area
  • Respond to any emergencies accordingly
  • Facilitate recreation activities, creating a fun and engaging experience
  • Assist in the creation and revision of recreation activities, providing feedback on which activities are the most successful/have the best Member engagement
  • Adhere to all health and sanitation codes and guidelines at all times
  • Be knowledgeable about Club events, promotions, and general activities
  • Maintain the cleanliness of the aquatics area, adhering to all Club standards
  • Promote a fun and relaxing atmosphere, responding to all requests in a timely and professional manner
  • Project an upbeat and positive attitude with a good work ethic at all times
  • Advise management of any complaints as soon as they occur
  • Complete all opening, side, & closing duties, as instructed
  • Consistently adhere to state and local laws
  • Be detail-oriented and able to prioritize in a fast-paced environment
  • Solve problems, work as a team, be a leader, and inspire happiness
  • Operate within all guidelines, policies, standards, and constraints as established by the Club, and assist in the implementation of Shoals Club mandatory standards of operations.

Qualifications & Education Requirements

  • Must possess appropriate analytical skills, attention to detail, follow-through, creativity, and a high level of motivation
  • Ability to communicate effectively and professionally
  • Willingness to learn and accept instruction
  • Be dependable, prompt, and team-oriented
  • Must possess a positive attitude and good work ethic
  • Country or Private Club experience preferred